Category Archives: Store Procedure

Updated Guide: Switching Cats

Posted on October 1, 2019 by Margarat

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Posted in Customer Service, Education | 1 Comment

New Training: Customer Service on the Phone

Posted on September 27, 2019 by Margarat

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Posted in Customer Service, Education | Leave a comment

New Customer Coupon?

Posted on July 28, 2019 by teamdexter

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Posted in Store Procedure | 8 Comments

Good NEWS! Comfortis

Posted on July 23, 2019 by topdog

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Posted in Product Information, Store Procedure | 5 Comments

New RULES on Ordering

Posted on July 3, 2019 by topdog

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Posted in Memo, Store Procedure | 3 Comments

Art of Dog response to FDA and grain-free dry

Posted on June 29, 2019 by Margarat

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Posted in Customer Service, Education | 8 Comments

Grain-Free Freakout

Posted on June 29, 2019 by Margarat

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Posted in Customer Service | 6 Comments

Don’t forget the basics

Posted on June 19, 2019 by Margarat

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Posted in Customer Service | 2 Comments

Gender-neutral customer service language

Posted on June 5, 2019 by Margarat

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Posted in Customer Service | 7 Comments

Freezer Burn!

Posted on May 30, 2019 by Margarat

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Posted in Customer Service, Education, Product Information | 1 Comment